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FREQUENTLY ASKED QUESTIONS
We've compiled a list of answers to common questions.
We deliver to the Metro Detroit Area. Additional delivery fees may apply outside of the Metro Detroit Area or for deliveries of less than 5 meals.
We source our products to offer fresh, whole foods. We do not use processed foods and take pride in supporting local growers for the freshest ingredients. Our menu reflects seasonal items where possible.
Please send an inquiry and we will be happy to send the ingredient list for any menu items.
Yes. Contact us for menu options, serving size, and pricing.
All sides are meatless and vegan, unless specifically notes. Though we cannot always accommodate all dietary dislikes /preferences, we work to develop options for our clients’ preferences.
Food Safety is our priority.
For Home Delivery: You are required to leave a cooler with ice at your door for your meals to be placed inside. If no cooler is left, and we can’t contact or get a hold of you then your meals will be returned. We will leave your meals at your door with our cooler bags, if you prefer. If our bags are left with you, kindly return them on your next scheduled delivery to avoid a $20 refundable bag deposit fee (which will only be refunded when our bags are returned). This bag fee will automatically be charged to your account if you did not return your bags or if you have more than 2 bags not returned. If you have any questions, please contact us.
For Worksite Delivery: A contact person for the site must be designated. Food will only be given to a designated person. We will leave our reusable Cooler Bag at your worksite but require that it be returned at the time of the next delivery or a $20 charge will apply (evenly across all those ordering the day of delivery of the bag that was not returned).
We accept all major credit cards, PayPal, CashApp, as well as cash and checks at delivery for returning clients.
For individual meals, the containers are microwaved safe BUT VENT THE LID prior to heating in the microwave or 2-4 minutes (depending on your microwave). Meals can be removed from the containers and heated on the stove, oven, or air fryer.
Our meals are fresh, never frozen, and hand delivered the same day they are made. Meals last 5-7 days in the fridge from when you receive them.
Our containers and lids are safe to use in a microwave and are reusable, recyclable, or biodegradable.
Yes. We encourage and appreciate you inviting all your friends, family, and work family. You will receive a free meal for every person with a completed delivery. Your friend will receive their 5th meal free when you refer them.
We provide regular, preferred clients, referral, birthday, and seasonal promotions.
You will receive applicable discounts at checkout.
Free meals will be delivered with orders.
For referrals, you will receive a free meal for every person with a completed delivery. Your friend will receive their 5th meal free when you refer them.
All regular clients receive a free birthday meal of their choice
Yes, we do. Regular clients benefit from price freezes, birthday meals and annual holiday gifts. Worksites receive free desserts with orders of 10 or more meals in a delivery. Worksites and regular clients will be sent samples of new menu items.
We understand that circumstances arise and life happens. We ask for all cancellations by 6pm the day before the scheduled delivery. For orders cancelled after 6pm, a 25% penalty will be assessed and the refund of the balance will be processed within 48 hours of cancellation.
We offer options for all occasions: individual meals, small group catering, full-service event catering, and family meals. Submit and inquiry today! We’d love to work with you to exceed the expectations of your guests at your next event.